Do you allow refunds, returns, or exchanges?
We do not allow refunds, returns or exchanges. However if there is a damaged product or of the product becomes lost in shipment, please feel free to contact me at [email protected]
How do preorders work?
Items that are preorder will have it indicated in the product title. Preorder items usually ship in 1-2 months.
If you purchase an in-stock item AND a preorder item, they will ship together with the preorder item in 1-2 months instead of 1-2 weeks.
If you would like the in-stock item to be shipped earlier, please make two separate purchases.
Where are you based?
I'm based in the DFW area.
Disclaimer regarding VAT/Import/Customs fees for international orders
Please note that customers are responsile for any possible additional VAT, import, and customs fees. Thanks for understanding!